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Building Trust with Patients & Caregivers

For people navigating the healthcare system, trust in their medical team is incredibly important. And yet, too often I see how healthcare organizations and experts either fail to establish trust or break it. Trust is a fragile thing. Building it requires improving how...

Why Now is a Great Time for Change

Welcome to 2021. As a coach, my work and my life is continually evolving. Over a decade ago, I was coaching cancer survivors and caregivers. But as I looked for ways to expand the integration of coaching into healthcare to improve the patient experience, I shifted to...

Gimme a Break

In my experience coaching, training, and consulting for pharmaceutical and healthcare organizations, most people who work in the healthcare sector choose to do so because they believe they can help patients and make a difference. 2020 has amplified the challenges of...
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