Building Trust with Patients & Caregivers
For people navigating the healthcare system, trust in their medical team is incredibly important. And yet, too often I see how healthcare organizations and experts either fail to establish trust or break it. Trust is a fragile thing. Building it requires improving how...The Last Time I Sat on a Fence
It was a long time ago. We were yard jumping after dark. Pretty innocuous compared to some of today’s hi-jinks like cyber bullying. We’d reached the end of the run of fenced yards and so we sat there. Perched high off the ground like birds on a wire. Life was good. No...We Are All Losers
Like the disease, the language of cancer is complex and unique. It’s filled with potential land mines and what works for one person doesn’t necessarily work for another. I get it. As a coach, I believe strongly in the power of language, the words we choose, and the...Give & Take
Scrolling through my newsfeed a few nights ago, I came upon two posts, one on top of the other that captured a thing I know to be true about cancer…it gives and it takes. Hope Schaberg – I’ve never met her in person…but we became friends on July 17, 2012 after a...
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Creating Patient Engagement Through Coaching to Improve Adherence and Outcomes